FAQ + Policies

Where is your company located?

-Our offices are based out of Rhode Island

How long will it take to receive my order?

   Once you have placed your order with us, shipping can take anywhere from 7-30 business days depending on the location.  Your orders can be shipped in multiple packages! We are a drop shipping company, so orders will arrive in multiple packages! So make sure to expect multiple tracking numbers emailed to you as well as multiple packages. Please email with any questions! 

Do you do drop shipping?

YES YES! Choose this option at checkout, and put your customers info in for the shipping info.. we will ship straight to your customer!!

SYNCLOGIC ??

Yes! Here is our code: 12SHTT55

How will I know the status of my order?

   You will receive a confirmation email that we have received your order and it is processing. You will then receive a second email once your order has shipped, and this will include a tracking number so that you may track your package as it travels to you.

What types of payment do you accept?

   We currently accept all credit and debit cards as well as Paypal. SEZZLE IS COMING! If you are having issues placing your order or need assistance with it, please email us and we should respond the same day. 

Is it possible to return or refund my order?

   We do not process refunds right now.

How can I be notified of sales and specials?

   Join our mailing list and we send out weekly emails with new products, sales and special promos for our email lovers.

 If you have any other questions, we are always here for you :)

Email us: 301dixiewholesale@gmail.com